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Mayfield & Framfield — East Sussex 01435 872 201 info@pjlhealthcare.co.uk

I find it so rewarding to see new employees progress through their first 6 months. Each time we meet I can see their knowledge and confidence growing from the training they have completed and the shifts they have worked with the children.

Karli, Induction Manager.

I find it so rewarding to see new employees progress through their first 6 months. Each time we meet I can see their knowledge and confidence growing from the training they have completed and the shifts they have worked with the children.

Karli, Induction Manager.

When a new Support Worker joins our team, it is our responsibility to ensure they can work safely and confidently.

Induction training

All new team members have an intensive six month probation period.

To begin with, they complete their two day induction training, which gives them a foundation of knowledge that we will build upon throughout their career.

Their induction also includes Team Teach training. This two day course provides detailed instructions on how to manage difficult situations where, as a last resort, restraint may be needed. The emphasis is on the safety of both our team and the young people who live with us.

Team Teach and Positive Behavioural Support are the foundations of the building. And if the foundation isn’t solid you can’t grow.

Olly, Manager of our Mayfield home.

Our new recruits meet with their manager at least fortnightly throughout their six month probation. This ensures they have the opportunity to voice any concerns and receive feedback.

Shadow shifts

Working side by side with experienced Support Workers gives you time to get to know the role and the young people you will be supporting.

The shadow shifts also help us to make the right match between our new Support Worker and the young person they will be caring for.

Tailored training

All our team are trained in essential topics, such as Team Teach, Emergency First Aid at Work, Safeguarding, L2 Food Safety, Health and Safety and Infection Control.

But we go far beyond just the essentials. We include specific training appropriate to the needs of the individual who our new recruit will be caring for.

We frequently train techniques such as Positive Behavioural Support (reinforcing positive behaviour to reduce unwanted actions) and Systemic Therapy (seeing the individual in the context of those around them and using those relationships to encourage more positive behaviour).

Specialist training is also made available, for example for Support Workers who are caring for young people with conditions such as autism or Prader-Willi Syndrome.

If you have a child coming into your care that has certain needs, you get training tailored to that.

Claire, Support Worker at Framfield.

Level 3 Diploma

On completion of probation, and within two years of joining, all new team members working with our young people are supported to complete their Level 3 Diploma in Residential Child Care.

This training is delivered in-house.

Continual development

Our training doesn’t stop at the end of the induction period. We continually support and develop our team to help them put the most into, and get the most out of, working with us.

Find out more about our ongoing development.

Contact Mel, our Recruitment Co-ordinator, to discover more about working with us.