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Mayfield & Framfield — East Sussex 01435 872 201 info@pjlhealthcare.co.uk

The staff that I have worked with have good, strong relationships with the children, and I get the sense that they are well supported by the management team.

Julia, Therapist.

The staff that I have worked with have good, strong relationships with the children, and I get the sense that they are well supported by the management team.

Julia, Therapist.

A supportive environment

Our Support Workers come from all walks of life, with or without a background in care.

You will develop the skills and understanding you need to thrive, supported by experienced managers and a dedicated training department.

Working alongside like-minded colleagues, you will support young people to meet their full potential and in doing so discover a rewarding career.

Discover more

Take a look at our blog for a flavour of life at PJL Healthcare.

More information

Call Mel on 01435 872 241 to discover how you could become a Support Worker and start transforming lives.

It’s a cliché, but no day is ever the same.

Millie, Team Leader at Mayfield.

A day and night in the life of a Support Worker

Mornings

Morning routines vary depending on the independence of each individual. Tasks could include assisting with getting up, dressing, personal care, administering medication and making breakfast. It may include a school or college run.

During quieter mornings you’ll be able to catch up on household tasks, such as cleaning, laundry and food shopping. This is also a chance to do paperwork, attend meetings or receive training.

Afternoons

You may prepare and eat lunch together, before beginning the afternoon’s activity either at home or out in the community.

You may also help with homework or life skills.

Evenings

After making dinner and eating together to reinforce the feeling that this is a family home, you will have time to help the young person relax, play games, watch TV or chat about their day.

You will assist with the bedtime routine, which may include personal care, medication or reading bedtime stories.

Nights

You’ll support with personal care or helping individuals get back to sleep as required.

At quieter times you’ll undertake household tasks, such as cleaning, laundry and food shopping. This is also a chance to do paperwork, attend meetings or receive training.

Handovers

At the start and end of each shift you’ll receive or give a handover, which will highlight any changes or concerns regarding the support required.

Shift patterns

Your rota will be planned 6 weeks in advance.

Examples of typical shifts:

Mayfield young people

  • 7.00am to 3.00pm
  • 2.00pm to 10.00pm
  • 7.00pm to 10.00pm

Framfield young people

  • 8.00am to 9.00pm
  • 9.00am to 10.00pm
  • 2.00pm to 10.00pm
  • 9.00pm to 10.00am the following day (sleeping from 11.30pm to 7.00 or 8.00am)

Mayfield young people waking nights

  • 7.30pm – 7.30am
  • 8.00pm – 7.30am
  • 9.30pm – 7.30am

A full time week is 40 hours. We offer full time, part time and temporary contract types.

Take a look at our current vacancies or apply for a job.

Induction and training

When you join us, you will receive a thorough induction, followed by a six-month probationary period. After passing probation, your training and development will continue throughout your career.

Our in-house Training Centre has an “Excellent” NCFE CACHE rating.
Our in-house Training Centre has an “Excellent” NCFE CACHE rating.

Induction training

Equipping you with the essential skills and tools, including Team Teach de-escalation techniques to keep you and everyone else safe.

Shadow shifts

Working side by side with experienced Support Workers, giving you time to get to know the role and the young people you will be supporting.

Tailored training

You’ll receive all the training you need, such as food safety, first aid and safeguarding.

Level 3 Diploma for Residential Childcare

Once you have passed your probationary period, you will be enrolled for the industry-recognised Level 3 Diploma for Residential Childcare (England). This NCFE CACHE qualification is a mandatory requirement of OFSTED, giving licence to practice in the children’s service. This must be completed within 2 years of a Support Worker’s employment start date.

Continual development

Your training at PJL Healthcare will continue throughout your time with us, to expand the breadth and depth of your skills.

Find out more about our training for new team members.